May 2010: EPICS version 8.14 has been released. Major enhancements include die oven management features. Also, seven wish-list items and several addtional useful features. See the "What's New" section of the EPICS Help Topics for details. Also see the May 2010 Newsletter.


User Conference 2010
April 18 - 21
Information


October 2009: EPICS version 8.13 has been released. Included in the update are several top wishlist items, including four of the top ten. See the "What's New" section of the EPICSP Help Topics for details. Also see the October Newsletter.


October 2009: Newsletter with information concerning update 8.13 and the upcoming EPICS User Conference is available.
See the newsletter.


   

Even in the best extrusion plant, problems occur with shipped metal that must be resolved. The EPICS Corrective Action module helps you establish a positive response to these problems.

The module includes numerous features to use in a program of resolving customer complaints and eliminating future complaints:

  • Generate and print a Return Material Authorization (RMA)
  • Generate and print a Scrap Authorization document
  • Easy entry of a replacement order for returned or scrapped material
  • Method of highlighting a replacement workorder (bold heading, special fonts, etc.)
  • Link to an EPICS Credit document, providing documentation for the credit
  • One-click recall of Corrective Action history for any die, part, or customer

The EPICS Corrective Action Module was developed at the request of EPICS users.  Numerous extrusion personnel provided input during design sessions held at EPICS User Conferences.