Privacy Policy

Effective Date: January 1, 2026

Foy, Inc. (“Company,” “we,” “us,” or “our”) respects the privacy of individuals who visit our website, request information from us, or use our software support services. This Privacy Policy explains how we collect, use, and protect personal information.

  1. Information We Collect
    We collect limited personal information in the normal course of operating our business.

Information you provide directly

We may collect the following information when you interact with us:

    • Name
    • Email address
    • Company name and job-related information
    • Information submitted through contact forms or literature requests
    • Information provided when submitting a support request through our help desk
    • Communications and correspondence related to support or business inquiries

Information collected through support services

When you submit a support request, we may collect:

    • Contact information
    • Details about your inquiry or issue
    • Information related to your use of our software that is reasonably necessary to provide support
  1. How We Use Information

We use the information we collect for legitimate business purposes, including:

    • Responding to inquiries and literature requests
    • Providing customer support and technical assistance
    • Administering and maintaining our software products
    • Communicating with customers regarding updates, support issues, or service-related matters
    • Improving our products and services
    • Operating, maintaining, and securing our systems

We do not use personal information for behavioral advertising.

  1. Information Sharing and Disclosure

We do not sell personal information.

We may share information only in the following limited circumstances:

    • With our employees and contractors who need access to perform their job duties
    • With service providers who assist us in operating our business (such as hosting providers or customer support platforms)
    • When required by law, regulation, legal process, or governmental request
    • To protect the rights, property, or safety of the Company, our customers, or others

Customer Support Platform

We use Freshdesk, a third-party customer support platform, to manage and respond to support requests. Information submitted through our help desk is processed and stored by Freshdesk on our behalf in accordance with their security and privacy practices.

  1. Data Retention

We retain personal information only for as long as reasonably necessary to:

    • Fulfill the purposes described in this Privacy Policy
    • Provide services and support
    • Comply with legal, accounting, or contractual obligations
  1. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. No system can be guaranteed to be 100% secure.

  1. Your Choices and Rights

You may:

    • Request access to the personal information we have about you
    • Request correction of inaccurate information
    • Request deletion of your personal information, subject to legal or contractual obligations

Requests may be submitted using the contact information below.

  1. California Privacy Rights

California residents may have additional rights under California law, including the right to request information about the personal data we collect and how it is used.

Foy, Inc. does not sell personal information and does not discriminate against individuals who exercise their privacy rights.

  1. Children’s Information

Our website and services are intended for business use and are not directed to children under the age of 13. We do not knowingly collect personal information from children.

  1. International Users

Foy, Inc. is based in the United States. Information we collect is processed and stored in the United States. By providing information to us, you understand that your information will be processed in the United States.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Foy, Inc.
111 Farmersville Parkway
Farmersville, TX 75442
Email: info@foyinc.com